What is the listen in feature? 3CX Phone System Enterprise Edition Annual Licenses

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What is the listen in feature? 3CX Phone System Enterprise Edition Annual Licenses

Status: Open Mar 03, 2025 - 06:22 AM

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Mar 03, 2025 - 06:22 AM

The "listen in" feature in 3CX allows supervisors to monitor calls by listening in without the agent and caller being aware of it. This is useful for quality assurance and training, enabling supervisors to evaluate interactions and provide feedback when necessary.

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3CX Phone System Enterprise Edition Annual Licenses

The 3CX Phone System Enterprise Edition is a software-based IP PBX Phone system which runs on Windows and offers features that larger organizations need such as failover in addition to the high-end call center suite including advanced real time queue statistics, advanced agent statistics, call back ... See More

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3CX Phone System Enterprise Edition Annual Licenses

The 3CX Phone System Enterprise Edition is a software-based IP PBX Phone system which runs on Windows and offers features that larger organizations need such as failover in addition to the high-end call center suite including advanced real time queue statistics, advanced agent statistics, call back ... See More

View Details

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What is the listen in feature? 3CX Phone System Enterprise Edition Annual Licenses

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