What is the barge in feature?
3CX Phone System Enterprise Edition Annual Licenses
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Open Mar 03, 2025 - 06:22 AM
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Mar 03, 2025 - 06:22 AM
The supervisor can enter the call and assist the agent and customer. This feature, known as "barge in," is beneficial for resolving complex issues quickly, ensuring customer satisfaction, and efficient problem-solving in the 3cx enterprise.
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3CX Phone System Enterprise Edition Annual Licenses
The 3CX Phone System Enterprise Edition is a software-based IP PBX Phone system which runs on Windows and offers features that larger organizations need such as failover in addition to the high-end call center suite including advanced real time queue statistics, advanced agent statistics, call back ...
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