Answer
Apr 07, 2025 - 05:49 AM
When choosing a call center phone, the number of lines or SIP accounts it supports is crucial as it determines how many simultaneous calls the phone can handle. Typically, phones with more lines offer greater flexibility for call management and are ideal for busy environments. Options range from basic models like the Grandstream GXP1615, which supports 1 SIP account, to more advanced models like the Yealink T43U, which supports up to 12 SIP accounts. Depending on your call volume and operational needs, different models offer a variety of line capacities to fit your specific requirements.