Answer
May 05, 2025 - 05:46 AM
Maximum concurrent calls are a key factor for businesses with high call volumes, as it impacts the ability to handle multiple calls simultaneously without disruption. When evaluating on premise phone systems, assess your peak call times and the number of concurrent calls required. Systems like the Sangoma PBXact UC Appliance 100 supports up to 60 simultaneous calls, while the Sangoma E510 Switchvox Appliance supports 50, providing options for different business sizes. Choosing a system with higher concurrent call capacity ensures smooth operation during peak times.