Answer
May 19, 2025 - 07:15 AM
A hotel phone system typically operates through a Private Branch Exchange (PBX) that connects multiple phone lines within the hotel and to external lines. This system allows guests to make calls internally (to other rooms or hotel services) and externally (to outside numbers), and it often includes features like voicemail, call forwarding, and wake-up calls. The PBX can be either an on-premises system or a cloud-based solution, providing flexibility and scalability for hotel operations.