Answer
Sep 15, 2026 - 07:05 AM
The maximum simultaneous or concurrent calls specification is vital because it determines how many calls your system can handle at once without bottlenecks or quality issues. The "best" number depends on your organization's call volume—contact centers or larger offices require higher capacity, while small offices may need only a handful. Sangoma PBXact Appliances offer a wide range: the PBXact Appliance 25 supports 15 concurrent calls, the PBXact UC Appliance 40 and UC Appliance 60 support up to 30, while the robust UC Appliance 1200 handles up to 350. Having a variety of options ensures you can choose a system that matches your current needs and allows for future scalability.
